Contact Us

Need help with an order, sizing, shipping, or a product? Our SofaHug support team is here to help.

Customer Support

Email: support@sofahug.com
Phone: +1 (303) 900-0693
Support Hours: Monday–Friday, 9:00 AM–5:00 PM

We aim to respond to customer inquiries as quickly as possible during normal support hours.

Business Information

SofaHug is operated by KEVERA LLC, a limited liability company registered in the State of Colorado, United States.

Registered Business Address:
KEVERA LLC
1500 N Grant St STE N
Denver, CO 80203
United States

Please note: This is our registered business address and is not necessarily the return destination for your order. Please do not send returns to this address unless our support team specifically instructs you to do so.

For returns or exchanges, please contact support@sofahug.com first so we can provide the appropriate return instructions and destination.